Customer Testimonials
Ammon was great! Really helped me get my car fixed and made sure I won’t have any more issues
Ken Garff Southtowne was phenomenal. From start to finish finding the right car for our family. Freddy, Frank, and Jordan were amazing. We felt 0 pressure from anyone and they met all our needs and exceeded our expectations. We will definitely use KG ST on the future. I have never had a better experience from anyone. Super fair on trade in, new car sales and the finance office. Erin in finance was friendly and knowledgeable as well and we left with no regrets!!!
My wife and I purchased two vehicles from this location in a two week period and had nothing but the best experience both times. Frank and Taylor were awesome, weren’t pushy, and genuinely wanted to see us get the best deals. I will definitely be purchasing from this location again in the future.
Always great and timely service.
Always have the best experience here. They are always polite, realistic, and get me in and out of there as quick as possible
Jessie was both kind and courteous assisting us through the purchasing process. He understood our desire (sporty sleek suv), our expectation (decent monthly car payment), and fulfilled our requests in a timely manner (an hour to close the deal). It takes a village, the staff all worked together to address our concerns. Based on our experience we would recommend Jessie at Ken Garf Hyundai for your next purchase.
When I arrived, they took me in immediately. I was in and out the door within probably 10 to 15 minutes paperwork and all they had an Uber for me and brought me home very pleasant and quick experience and excited to get my little pink Cadillac all doctored up and back to me quickly… Great service great people… ⭐️⭐️⭐️⭐️⭐️
Very happy with ease of scheduling, great advisor (Miya), clean facilities and comfortable waiting area, prompt service, friendly staff.
great experience Manager Jo and Sully were amazing we were able to ger exactly what we wanted
The service work I scheduled at Ken Garff was completed on time and as quoted. My service advisor, Ammon, greeted me promptly, treated me politely, and kept me informed. The waiting area was clean with plenty of space to spread out. There are work tables to use a lap top, and the internet is relatively quick. Overall, a 5 star experience.
I had a 30000 mile checkup which I requested and to check for unusual noise in rear end. I also had an oil change.
No surprises, good work.
They were good at keeping my apartment, and my wait time was very reasonable.
Jason Stocking and Anthony Aguirre are the best! Their transparency and honesty made me feel very comfortable, they were both very knowledgeable and didn’t make me feel little. They gave me the best advice and I would advise anybody to look for them if they want the best car buying experience.
Amazing service! Staff was quick and friendly. Came in for an oil change and to get my breaks/rotors done. The price was totally fair and even better than most other places especially with the oil package they have!
Work was done on time and with reasonable pricing. My Cari’s 11 years old but I still take it in to Ken Garff.
The most recent service was just for an oil change & tire rotation. While performing the service, the discovered my battery was toast. They sent me a video & called to let me know. I suspected the battery was going, and I had a new sitting in the back of my vehicle一they used that, hooked it up, and disposed of the old one ALL as a favor!! Well done y'all!!
Ken Garff service center is organized, professional, and efficient.
Amazing place to trade in your car or truck!! Thank you!!
Uber ride made available for a ride to work. My car was serviced and finished within an hour. Terrific.
I needed an oil change and a recall item taken care of. I was able to get in a day or two and things went smoothly.
Great service and friendly staff!
We took our 2026 Hyundai Tucson to Ken Garff at SouthTowne for a safety recall at no charge. The staff was friendly & knowledgeable, and their timing was very prompt. Very impressive service!
Got my favorite Tucson family vehicle from this location years ago. They continue to do maintenance for my Tucson and Kona, and ive never regretted it. They've earned my interest for purchasing cars from their location!
We had an excellent experience at Ken Garff Hyundai Southtowne! Everyone we interacted with was kind, helpful, and genuinely enjoyable to work with. There’s a great sense of camaraderie among the whole team, which created a friendly, relaxed atmosphere and made the car-buying process much more enjoyable than we expected.
Mo was especially fantastic. He was friendly, patient, responsive, never made us feel pressured, and really worked with us to find the right Tucson and a deal we felt good about. We truly felt like he wanted us to be happy with our decision rather than simply make a ... Read More Google - Aug 29, 2026
Had the best experience when purchasing a new vehicle for my wife. Mo was hands down the best salesman there he answered all our questions and concerns, gave us a great deal and went out of his way to make sure everything was perfect!
Service itself was very good. No one ever came and told us the oil change was complete. No text either. They used to give car washes. Not this time. My preference would be to improve in those two areas.
Great
The only “complaint” I had was that I made an appt at 7 am to get the car looked at. I dropped the car off the night before so that it was there at 7am for them to work on it and I got a call in the afternoon saying they didn’t get to it so I needed to leave it for another day. What was the purpose of making an appointments then? I was not happy but what could I do. The service dept staff was very professional and pleasant.
I had several recalls addressed and new brake pads installed on my 2021 Hyundai Palisade. I had no issues scheduling my appointment online and getting all my vehicle’s issues addressed. It was a long day since I stayed while the work was being done, but the customer lounge was comfortable.
I had a great experience buying a car here! Taylor and Parker were very fun and so much help with the whole process. I came in with my eye on a specific car but unfortunately someone was in the process of buying it. Even though the car I had in mind was taken, they tried their best to help find another car and I ended up finding one! Overall they made the whole process easy and very enjoyable!!
⭐⭐⭐⭐⭐
I’ve had a great experience with Ken Garff Hyundai Southtowne and highly recommend their service department. David McIntosh was an awesome service advisor—professional, helpful, transparent, and great to work with throughout the entire process.
I previously used to take my Hyundai Palisade to another Hyundai dealership in Murray, but after several experiences where I felt the service was overpriced and I was being recommended things I didn’t necessarily need, I decided to switch. Since then, I’ve been bringing my Palisade to Ken Garff Hyundai Southtowne, and the experience has been much better.
I really appreciate the ... Read More Google - Aug 21, 2026
The service department always does a good job of getting you in and out quickly. And appreciate the personal interface with us customers.
Terrific service department.
Bought a vehicle from this dealership but live in Oklahoma. Jordan Bertini was my salesman the transaction was flawless even though in not local he took awesome care of me got me a good and honest deal. If you’re in the market hit him up!
They were very friendly and efficient!
They are great to work with their service was quick. I was done prior to their estimated time.
Had a great experience here. Our sales guy Taylor was super great. Knowledgeable, relatable and gave us space to talk. Not pushy. Finance was great it just all took a LONG time. 4+ hours. BUT Jason was great and patient and walked us through it all. They detailed the car even.
I would recommend working with Aaron H to ANYONE. Aaron was patient, knowledgeable, kind, and well informed. I didn’t have many questions but I felt like I could have asked a thousand questions and it wouldn’t have been a bother. When looking at higher trim options, I felt no pressure whatsoever to upgrade to something I didn’t need. Options were presented in a way that felt more like sharing information rather than a sales pitch. One of the easier care buying experiences I’ve ever had.
My wife and I just purchased a new vehicle from Ken Garff Hyundai Southtowne, and our experience was stellar. Our sales rep was Sully Wells. Our initial interactions were done via email and text, and Sully was very responsive, helpful, and paid attention to everything we asked for and about (as opposed to a guy from another dealership who did not pay attention to much at all and was not helpful). He even went to Ogden to get the vehicle we were looking for, so that we could have the color combination and features we really wanted. The dealership was ... Read More Google - Aug 15, 2026
Justin at the front desk of the parts departments was fantastic! He helped me with the little issue I had with a part. He was patient and knowledgeable. I will recommend anyone to the Ken Garff dealer at Southtowne location in Sandy.
Great expereience. Very professional and no pressure.
Thank you to Ammon for helping with my car. Hearing the customer service employees were giving to customers is top notch! Thank you again for all that you do!
They were great, resolved all issues.
I bought my Jeep here, but took it to a different Ken Garff Jeep dealership for the first oil change. Then I brought it here for the second oil change and it was a far better experience. I will be back for the rest of my service appointments!
Very fast and efficient. Couldn't be happier with the service I received.
I always get good service at Ken Garff Southtown. Very professional and quality work.
My needs were met graciously and they did everything that was needed for my car.
Dave is THE BEST!! I love coming here because of his friendliness and professionalism. I get the three oil change package and it’s a better value. (It’s cheaper than Jiffy Lube!)
My first experience with Ken Garff Southtowne was very positive. I dropped in to get a backup light replaced. They quickly and cheerfully fixed the light and sent me on my way. I highly recommend this dealership.
Everything went fairly smoothly. They were accommodating with an Uber home and back. However, they ended up having to keep my car longer, and the Uber ride communication was confusing because Hyundai’s system was messed up and giving me the wrong time. But other than that, I’m happy with the service I got. It was just for a recall and checking a problem that I had noticed. They weren’t able to find what the problem was so I’m hoping that I don’t see it happen again. I am confident that if I do, I will ... Read More Google - Aug 3, 2026
I’ve gotta admit, Carlos and Erin made the impossible, very possible, they got me the vehicle I wanted, with such a good rate. Thanks so much you guys! Definitely will be back with the wife for a second vehicle!
Good experience, although my name and number were never called when my car was ready. Instead, I had to go to the counter where someone told me they seemed to have forgotten to text me/update the link, saying my car was ready.
Zach was a phenomenal service associate to work with. I called to book a service appointment and he nailed every aspect of that call! Thank you for your excellent service!
Great service. I appreciated that I was able to book a next day appointment. They always get my car in and out as quickly as possible. The staff is friendly and helpful.
I recently purchased a vehicle from Ken Garff VW Southtowne and Aaron in sales was great to work with. Easy and straight forward when it came to pricing, and it was all out in the open. If/when it comes time to purchase another vehicle, I'll definitely be looking at this dealership again.
Fredy was amazing. So prompt, helpful, and easy to work with.
(Translated by Google) Excellent service (Original) Excelente atención
I just wanted to say how much we have loved the Service Department at Hyundai Southtowne! We have always had great service from them and good communication. I won't say our Hyundai cars have been perfect but my 2023 Tucson saved my life when I was in an accident. We've bought 4 Hyundai cars now. 2025 Santa Fe is my favorite! We've moved to New England and I knew I'd miss the service department and I definitely do! The Hyundai service we have our old Sonata at in NE has been absolutely aweful. They've had it a week ... Read More Google - Jul 22, 2026
Best service ever!
This experience I would say was a fantastic experience with Carlos he made sure we got what we wanted. He’s great!!
Friendly staff
Everyone here is always so kind and helpful. I bought my car here 2 years ago and cannot say enough good things about this dealership and everyone I’ve worked with.
I was well taken care of.
Friendly, fast service! Thanks Sandy team. 👍🏻
Good service, friendly staff
It was free. I can't complain. We missed getting a car wash this time. The other visits we came out to a clean car.
Ken Garff SOUTHTOWNE went out of their way to make sure I understood my vehicle. Friendly and knowledgeable sales person.
My customer service agent was very nice,called and texted to let me know status of my car.
Fast, detailed service. Friendly customer service and offered me an uber since the service was going to take longer than expected.
We had a good experience working with Ken Garff Hyundai and would do so again in the future.