Customer Testimonials
Thank you to Ammon for helping with my car. Hearing the customer service employees were giving to customers is top notch! Thank you again for all that you do!
They were great, resolved all issues.
I bought my Jeep here, but took it to a different Ken Garff Jeep dealership for the first oil change. Then I brought it here for the second oil change and it was a far better experience. I will be back for the rest of my service appointments!
Very fast and efficient. Couldn't be happier with the service I received.
I always get good service at Ken Garff Southtown. Very professional and quality work.
My needs were met graciously and they did everything that was needed for my car.
Dave is THE BEST!! I love coming here because of his friendliness and professionalism. I get the three oil change package and it’s a better value. (It’s cheaper than Jiffy Lube!)
My first experience with Ken Garff Southtowne was very positive. I dropped in to get a backup light replaced. They quickly and cheerfully fixed the light and sent me on my way. I highly recommend this dealership.
Everything went fairly smoothly. They were accommodating with an Uber home and back. However, they ended up having to keep my car longer, and the Uber ride communication was confusing because Hyundai’s system was messed up and giving me the wrong time. But other than that, I’m happy with the service I got. It was just for a recall and checking a problem that I had noticed. They weren’t able to find what the problem was so I’m hoping that I don’t see it happen again. I am confident that if I do, I will ... Read More Google - Aug 3, 2026
I’ve gotta admit, Carlos and Erin made the impossible, very possible, they got me the vehicle I wanted, with such a good rate. Thanks so much you guys! Definitely will be back with the wife for a second vehicle!
Good experience, although my name and number were never called when my car was ready. Instead, I had to go to the counter where someone told me they seemed to have forgotten to text me/update the link, saying my car was ready.
Zach was a phenomenal service associate to work with. I called to book a service appointment and he nailed every aspect of that call! Thank you for your excellent service!
Great service. I appreciated that I was able to book a next day appointment. They always get my car in and out as quickly as possible. The staff is friendly and helpful.
I recently purchased a vehicle from Ken Garff VW Southtowne and Aaron in sales was great to work with. Easy and straight forward when it came to pricing, and it was all out in the open. If/when it comes time to purchase another vehicle, I'll definitely be looking at this dealership again.
Fredy was amazing. So prompt, helpful, and easy to work with.
(Translated by Google) Excellent service (Original) Excelente atención
I just wanted to say how much we have loved the Service Department at Hyundai Southtowne! We have always had great service from them and good communication. I won't say our Hyundai cars have been perfect but my 2023 Tucson saved my life when I was in an accident. We've bought 4 Hyundai cars now. 2025 Santa Fe is my favorite! We've moved to New England and I knew I'd miss the service department and I definitely do! The Hyundai service we have our old Sonata at in NE has been absolutely aweful. They've had it a week ... Read More Google - Jul 22, 2026
Best service ever!
This experience I would say was a fantastic experience with Carlos he made sure we got what we wanted. He’s great!!
Friendly staff
Everyone here is always so kind and helpful. I bought my car here 2 years ago and cannot say enough good things about this dealership and everyone I’ve worked with.
I was well taken care of.
Friendly, fast service! Thanks Sandy team. 👍🏻
Good service, friendly staff
It was free. I can't complain. We missed getting a car wash this time. The other visits we came out to a clean car.
Ken Garff SOUTHTOWNE went out of their way to make sure I understood my vehicle. Friendly and knowledgeable sales person.
My customer service agent was very nice,called and texted to let me know status of my car.
Fast, detailed service. Friendly customer service and offered me an uber since the service was going to take longer than expected.
Friendly and kind. But I would have liked it if a more “thorough” explanation of what they actually did to my car was given to me.
Love this service department. Dane and Skuba both helped me and they were awesome
Great helpful people. Aaron worked hard to get my wife into a car that she would enjoy.
Mo and Freddy were great to us! Got a fair deal on a 2026 Hyundai Kona. They made the process relatively fast and easy.
So accommodating to send me home in an Uber and for them to pick me up while my car was being serviced.
Dave was very conscientious and thorough, making sure that some long-awaited maintenance was finished, when the parts arrived. He is a detail-oriented person who follows through with the smallest need. Thank you, Dave!
It was quick and they let me know exactly what I needed and gave me pricing as well.
Taylor Jamison was a big help when help us into a new vehicle. Explained everything and got us squared away with the financials to get us a great deal.
It was fast and easy.
Service writer was great on top of everything can't get any better
My husband and I had the most amazing experience with Taylor J with purchasing our new vehicle. He was so friendly and upfront on everything with this purchase. We highly recommend Hyundai and even more recommended working with Taylor.
Always great service and the help from the everyone when you check in are amazing.
Really nice and quick service
You are very cordial enjoyed the visit
Definitely love getting oil changes from here, everyone is friendly and helpful.
Very professional,
Friendly & honest
I took my car in after I had some work done at another shop. The other shop didn’t quite complete the work, even though I took it back to them one other time. Ken Garff fixed it the first time.
Ammon did a great job keeping me informed & updated on my vehicle. It was so quick & easy to get an oil change.
We had a hitch installed and warranty coating in the paint and seats. They were very efficient and great to work with.
Great service, in and out in no time Highly recommend Ken Gary Hyundai Southtowne
David McIntosh was great to work with
Great service. Took great care of us.
They were efficient and got the work done right. It was my 8000 mile service and was easy to schedule and easy to complete
The service center was absolutely wonderful. They took care of me right away. They got me an Uber ride to work and Uber ride back and it was the smoothest service I’ve ever had highly recommend.
I did have a terrible experience. I waited in their waiting room for 4 hours. I hadn't heard anything about my car, so I went and checked on it. My car had not been assigned a technician. I understand that people make mistakes. This one cost me 5 hours of my life. The reason I am giving 4 stars is because when I talked to a different service provider who realized the mistake of the other person, he got my vehicle in right away and got the service technician to see my car right away. I still have to go back for ... Read More Google - Jun 4, 2026
Always have excellent service. Sometimes they are busy but always do great work!
They were quick and efficient with my alignment!
I’m always impressed when I take my car in for a lube, oil services that the scope of the service is so comprehensive. I get a great deal of information about the current condition of my car.
We had a good experience working with Ken Garff Hyundai and would do so again in the future.
Great team! I got the car i wanted thanks to their help! I recommend them to everyone!👍
I explained that I was there for there for regular oil change and maintenence. Andfor check on alignment because I hit an embankment and blew a tire. That was also completed.
They got everything I needed done very happy With the service oil change tire rotation and alignment
I booked an oil change for the same day I called. That was a nice surprise. I didn't have to wait too long and they did a thorough inspection of things for my information. I appreciated that and the fact that the price was reasonable. I'll come back.